The fine print, made simple
Our guarantee
Every order is covered by our promise: if it doesn't arrive in perfect condition, we refund you in full within 30 days — no questions asked.
Perfect condition, or your money back
If your order doesn't arrive in perfect condition, you get a full refund — within 30 days of delivery, no questions asked. You don't have to argue your case or jump through hoops.
Made to last
The tlf. line is cut from heavyweight cotton and finished to hold its shape and colour wash after wash. We only put our name on pieces we'd wear ourselves.
The right fit, guaranteed
Wrong size or not quite the fit you pictured? Exchange it or send it back within 30 days — full details on our returns page.
Shipped direct to you
Once your piece is made, it ships straight to the address you give us at checkout — or is ready for free Sydney pickup. You'll get tracking by email and text as soon as it's on the way.
How to claim
Something not right? Email us at quotes@sourcedbytlf.site within 30 days of delivery with your order reference (it starts with TLF-) and let us know what's up. We'll sort a refund or exchange — no back-and-forth.